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Solution Engineering
Xendit
Singapore, UAE
Full Time
Mid
4 weeks ago
API DesignWebhooksSDKsPayment FlowsFintechSolution Architecture
Free
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API DesignWebhooksSDKs
About the Role
Xendit seeks a technically-minded, client-facing Pre-Sales professional to bridge enterprise clients and product/engineering teams. The role involves architecting payment solutions, conducting technical discovery, delivering demos, and supporting RFPs.
Key Skills for This Role
API DesignWebhooksSDKsPayment FlowsFintechSolution Architecture
Responsibilities
- Partner with the regional/global sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite
- Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements
- Architect solutions that address complex cross border flows between regional/global and Southeast Asia, ensuring compliance and optimal commercial outcomes
- Deliver compelling product demonstrations and technical presentations to both technical and non technical audiences
- Lead the technical response for RFPs and RFIs from regional/global enterprise clients
- Prepare solution diagrams, integration guides, and technical proposal documents
- Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities
- Guide clients through sandbox testing and integration planning, reducing time to go live
- Capture and synthesize client feedback, technical requirements, and feature requests to share with product and engineering teams
- Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team
Requirements
- 3 6 years of experience in a client facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant)
- Strong understanding of APIs, webhooks, and SDKs
- Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred
- Experience working with regional/global enterprise clients is essential
- Technical Fluency: ability to bridge business and engineering, whiteboard solution architecture, troubleshoot API calls
- Client Facing Presence: comfortable presenting to CTOs and lead engineers, handling objections
- Problem Solving Mindset: uncover underlying needs and propose creative, compliant solutions
- Willingness to travel for client meetings and internal alignment
Full Job Posting
Company Overview
- Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM.
- We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow.
- We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly.
- We’ve been growing rapidly since our inception in 2015, backed by global top 10 VCs.
About The Job
- We are seeking a technically minded, client facing Pre Sales to join our regional/global go to market team.
- You will be the bridge between our enterprise clients and Xendit's product/engineering teams.
- You will partner directly with Account Executives and Account Managers to drive the technical win in complex sales cycles.
- You will listen to client needs, architect payment solutions across Xendit's 7 market licensed infrastructure, and guide clients from technical discovery through to successful integration and launch.
Minimum Qualifications
- 3 6 years of experience in a client facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant).
- Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers.
- Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.
- Experience working with regional/global enterprise clients is essential.
- Technical Fluency: You bridge the gap between business and engineering.
- Client Facing Presence: You are comfortable presenting to CTOs and lead engineers.
- Problem Solving Mindset: You uncover underlying needs and propose creative, compliant solutions.
- Travel Flexibility: Willingness to travel for client meetings and internal alignment.
- Builder Mentality: You thrive in zero to one environments.
- Curiosity: You constantly ask why and dig deep to understand client businesses.
- Humility & Collaboration: You know that the best solutions come from teamwork.
Responsibilities
- Partner with the regional/global sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances).
- Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements.
- Architect solutions that address complex cross border flows between regional/global and Southeast Asia, ensuring compliance and optimal commercial outcomes.
- Deliver compelling product demonstrations and technical presentations to both technical and non technical audiences.
- Lead the technical response for RFPs and RFIs from regional/global enterprise clients.
- Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition.
- Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities.
- Guide clients through sandbox testing and integration planning, reducing time to go live.
- Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams.
- Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team.
- Work closely with Account Executives to develop account strategies and identify upsell/cross sell opportunities.
- Partner with Customer Success and Integration teams to ensure smooth handoffs and long term client satisfaction.
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