Solution Engineer — Agentic Platform
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Key skills for this role
About the Role
Intel seeks a Solution Engineer to be the technical face of its Agentic Platform in Saudi Arabia. You will guide enterprise customers through deployment of agentic AI on Intel hardware, run demos and proofs of concept, and bridge Arabic-speaking teams with global engineering.
Key Skills for This Role
Responsibilities
- Partner with Saudi and GCC enterprise customers to understand their agentic AI use cases and design solution architectures on Intel hardware
- Run technical demos, workshops, and proofs of concept at customer sites
- Help customers deploy and integrate the Agentic Platform from initial setup through production rollout
- Translate customer requirements, blockers, and feature requests between Arabic speaking stakeholders and Intel's global engineering teams
- Produce customer facing technical content in both Arabic and English: solution briefs, deployment guides, demo scripts, and case studies
- Bring field signal back to the platform team what's working, what's missing, what would unlock the next wave of adoption
Requirements
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field
- 1 3 years of experience in a technical role software engineering, solutions/pre sales engineering, technical consulting, or technical support
- Comfortable writing and reading code in at least one language (Python, TypeScript, Go, C++, Rust, React, JavaScript)
- Strong understanding of cloud, Linux, and APIs
- Fluent in both Arabic and English
- Strong communication skills, comfortable presenting to both technical and business stakeholders
- Customer first mindset
- Willingness to travel within the Kingdom and occasionally across the GCC region
Full Job Posting
About the Role
- Be the technical face of Intel's Agentic Platform for customers across Saudi Arabia and the broader MENA region.
- As an early career Solution Customer Success Engineer, you will guide enterprise and government customers from first conversation through successful deployment of agentic AI on Intel hardware.
- This role sits at the intersection of engineering and customer engagement.
What You'll Do
- Partner with Saudi and GCC enterprise customers (banking, energy, telecom, public sector) to understand their agentic AI use cases and design solution architectures on Intel hardware.
- Run technical demos, workshops, and proofs of concept at customer sites.
- Help customers deploy and integrate the Agentic Platform from initial setup through production rollout and resolve technical issues alongside the engineering team.
- Translate customer requirements, blockers, and feature requests between Arabic speaking stakeholders and Intel's globally distributed engineering teams.
- Produce customer facing technical content in both Arabic and English: solution briefs, deployment guides, demo scripts, and case studies.
- Bring field signal back to the platform team what's working, what's missing, what would unlock the next wave of adoption.
Qualifications
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field.
- 1 3 years of experience in a technical role software engineering, solutions / pre sales engineering, technical consulting, or technical support with a strong engineering component.
- Comfortable writing and reading code in at least one language (Python, TypeScript, Go, C++, Rust, React, JavaScript) enough to build a demo, run a script, or read a customer's integration code.
- Strong understanding of cloud, Linux, and APIs able to walk a customer through an integration, debug a deployment, and read logs.
- Fluent in both Arabic and English able to lead a customer meeting, deliver a technical presentation, and write documentation in either language.
- Strong communication skills comfortable presenting to both technical engineers and senior business stakeholders.
- Customer first mindset patient, curious, and persistent when something goes wrong.
- Willingness to travel within the Kingdom and occasionally across the GCC region.
Nice to Have
- Exposure to AI / ML, LLMs, or agentic AI frameworks (LangChain, LlamaIndex, Anthropic SDKs, Hugging Face).
- Familiarity with cloud platforms with KSA region presence (AWS, Azure, Oracle Cloud, Google Cloud).
- Experience with Docker, Kubernetes, or containerized deployments.
- Prior customer facing experience at a technology company, system integrator, or consulting firm operating in the MENA region.
Work Model
- This role will be eligible for our hybrid work model which allows employees to split their time between working on site at their assigned Intel site and off site.
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