Solution Consultant

As a Solution Consultant at Benifex, you’ll act as the vital bridge between our customers and our internal technical teams, ensuring successful delivery of employee benefits portal implementations. Working across customers of varying size and complexity, you’ll gather and translate requirements into high-quality, best‑practice solutions that deliver an excellent user experience. You’ll take ownership of your designs, confidently explaining technical concepts to non‑technical stakeholders while collaborating closely with technical experts. This role suits a proactive, solution‑oriented consultant who enjoys problem‑solving, building relationships and making a real impact on customer outcomes.

We are looking for solution consultants on varying levels.

Experience in a customer‑facing, requirements‑gathering role within a project delivery environment

Proven ability to deliver multiple customer projects simultaneously

Experience working on system integration projects, ideally HR or Payroll integrations

Strong ownership mindset with a completer‑finisher approach and high accountability

Evidence of proactively driving improvements and constructively challenging the status quo

Excellent communication skills, with the ability to explain complex or technical concepts to varied audiences

Confidence in navigating difficult conversations with empathy and fairness

A collaborative team player with a solution‑oriented, problem‑solving mindset

Comfortable working with technology and logical process design

Bonus points for:

Experience in the benefits/HR/ technology/payroll industry in a consulting or implementation role

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

📞 Initial interview with the Talent team. ⏳ Interview and Presentation with the hiring manager. 🤩 Final interview with a senior team member/director.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme. If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.