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Solution Architect- Revenue Cloud
Salesforce
Bengaluru, IND
Full-time
Senior · 10+ years experience
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Key Responsibilities
As an Industry Solution Architect, you will specialize in multiple Industry Clouds with primary, secondary, and tertiary areas of expertise.
You will:
Drive Customer Impact - Partner with our most strategic and high-priority customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
Communicate with Clarity - Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
Innovate & Solve Problems - Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
Execute Proven Strategies - Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of your Industry Cloud customers.
Build Strong Relationships - Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth.
Solution Design & Architecture
10+ years of experience in developing technology solutions.
5+ years of experience in software, system, or enterprise architecture with experience in Salesforce CPQ or Revenue Cloud domain.
Expertise in Salesforce products, platform capabilities, technical governance, and best practices.
Experience
with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.
Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices.
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