Solution Analyst II

The Solution Analyst II will be part of the Life IS Core team and will contribute to Wawanesa's success by applying strong analysis, problem-solving, communication, and collaboration skills to operational work across core Life systems. The ideal candidate is curious, adaptable, and comfortable working in an environment that balances planned work with changing production priorities. They ask effective questions, organize incomplete or conflicting information, learn unfamiliar business processes and technologies, and turn findings into clear recommendations and actions. The candidate must have analyst experience related to Business, Systems, and/or Quality. Key responsibilities include collaborating with business stakeholders, developers, analysts, architects, vendors, and support teams to: • Understand problems, assess business impact, and recommend practical next steps. • Take assigned operational work from intake through resolution or escalation. • Learn from recurring issues and improve how the team analyzes, documents, tests, and supports Life Core systems. The successful candidate will demonstrate sound judgment, learning agility, attention to detail, and AI literacy. They can use approved AI-assisted tools responsibly to support analysis and decision-making, validate outputs against reliable sources, and recognize when human review or escalation is required. Technical skills such as SQL and an understanding of integrated data flows will support the work but are not a substitute for fundamental analyst skills.