Software Supply Concept Owner

As a Software Supply Concept Owner, you will act as the key bridge between business, users, and IT. You will ensure that Software Supply Chain tools and SAP P20-related solutions support evolving Nokia business models, customer requirements, and end-to-end processes.

You will manage the concept lifecycle from requirements and prioritisation through development, testing, deployment, and continuous improvement. You will also play a key role in SWDP onboarding, ensuring products and users are successfully onboarded and supported.

Qualifications

You have:

• 6+ years of relevant experience, including business analysis, requirement management, digital tools, or software-related processes.
• Strong ability to translate business and user needs into structured system and tool requirements.
• Experience with tool lifecycle management, including requirements, testing, releases, and continuous improvement.
• Strong stakeholder management and communication skills across business and IT.
• Strong planning, coordination, analytical, and problem-solving skills.
• Ability to work effectively across organizational boundaries in a complex global environment.
• A proactive, user-oriented mindset and willingness to take ownership from problem identification through implementation.

Nice to Have:

• Experience with SW business, SW Supply Chain and specific tools (SWST, ClicS, SWDP, etc)
• Good understanding of the software domain, software delivery, licensing, or related processes.
• Experience with SAP P20 or related product and delivery processes.
• Experience with SWDP, particularly onboarding and operational processes.
• Concept Owner, Product Owner, Business Analyst, Process Owner, or Key User experience.
• Experience with data management, governance, process improvement, or change management.
• Exposure to automation/RPA, AI/ML, Power BI, and Microsoft 365.

Responsibilities

• Represent business and user needs for Software Supply Chain tools and sowftware business in SAP P20, translating them into clear digital tool requirements.
• Capture, analyze, and prioritize business and technical requirements and contribute to tool roadmaps and improvement backlogs.
• Drive the end-to-end tool lifecycle across analysis, development, testing, deployment, adoption, and continuous enhancements.
• Lead and coordinate SWDP onboarding, including readiness, stakeholder coordination, reporting, KPI tracking, documentation, and user enablement.
• Act as a key contact for users and Key User communities, providing guidance, collecting feedback, and translating user needs into improvements.
• Support release readiness, user acceptance testing, defect resolution, and implementation follow-up.
• Develop and maintain user guidance, training materials, and release communications.
• Monitor tool performance and user experience and drive process, tool, and automation improvements.
• Ensure appropriate data governance, quality, and accuracy.
• Collaborate closely with IT, business units, Project Managers, product teams, and Global Key User communities.