Software Specialist

Role overview

Support and operations

• Act as the main contact for production applications and manage their full support cycle.
• Take handover of production applications built on .NET and Azure; monitor applications, configure alerts, and perform automated and manual deployments.

Development

• Understand user needs by consulting stakeholders and IT management.
• Design, build, test, debug, deploy, maintain, and document solutions using custom development and built-in features such as web parts, forms, templates, and master pages.
• Continue learning tools and techniques to improve performance.

Patient safety and confidentiality

• Anticipate risks, report patient safety concerns, errors, and near misses promptly, and follow patient safety policies and procedures.
• Work with the line manager to identify and reduce risks, maintain confidentiality, and undertake other related duties as assigned.

Qualifications and experience

• Bachelor’s degree in IT or equivalent and five years of experience in a similar role.
• Relevant software development certifications.
• Data integration and data conversion experience is preferred; health organization experience is preferred.
• Teamwork, facilitation, negotiation, written and spoken communication, forward planning, and understanding of business processes and tools.

Competency levels

• Scale of 5: communication 4, system analysis 4, teamwork 3, system design 4, time management 4, system integration 4, customer care 3, system testing 4, and logical thinking 5.