Software Quality Assurance Specialist (Remote)
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Key skills for this role
About the Role
Hire Feed is hiring a Jira User/Specialist on a contractor basis to support the development of next-generation AI systems. The role involves managing tickets in Jira, supporting agile teams, configuring dashboards, and performing workflow configuration.
Key Skills for This Role
Responsibilities
- Manage and track tickets in Jira to ensure timely resolution and accurate documentation of issues
- Support agile teams operating under Scrum and Kanban frameworks by maintaining smooth workflows
- Configure Jira dashboards and reports to deliver clear, actionable data to stakeholders
- Perform basic workflow configuration to adapt Jira environments to evolving project requirements
- Collaborate with cross functional teams to gather feedback and refine issue tracking processes
- Communicate effectively in writing and verbally to document processes and facilitate team alignment
Requirements
- Experience using Jira for issue tracking and ticket management in agile environments
- Proficiency in configuring Jira workflows, dashboards, and basic reporting capabilities
- Familiarity with Scrum and Kanban frameworks and their application in project management
- Strong written and verbal communication skills with attention to detail in documentation
- Ability to work independently in a remote setting while maintaining clear communication with global teams
Full Job Posting
Role Overview
- We are hiring for one of our clients, seeking a Jira User / Specialist to work on a contractor basis.
- In this role, you will apply your expertise in issue tracking and workflow management to support the development of next generation AI systems.
- Your work will directly contribute to improving how AI models learn, reason, and perform across critical domains such as finance, healthcare, and engineering.
Key Responsibilities
- Manage and track tickets in Jira to ensure timely resolution and accurate documentation of issues.
- Support agile teams operating under Scrum and Kanban frameworks by maintaining smooth workflows.
- Configure Jira dashboards and reports to deliver clear, actionable data to stakeholders.
- Perform basic workflow configuration to adapt Jira environments to evolving project requirements.
- Collaborate with cross functional teams to gather feedback and refine issue tracking processes.
- Communicate effectively in writing and verbally to document processes and facilitate team alignment.
Required Skills & Qualifications
- Experience using Jira for issue tracking and ticket management in agile environments.
- Proficiency in configuring Jira workflows, dashboards, and basic reporting capabilities.
- Familiarity with Scrum and Kanban frameworks and their application in project management.
- Strong written and verbal communication skills with attention to detail in documentation.
- Ability to work independently in a remote setting while maintaining clear communication with global teams.
Payout
- $30 $60/hour
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