Software Quality Assurance Specialist (Remote)
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Key skills for this role
About the Role
We are hiring a Software Quality Assurance Specialist for a client to manage Jira tickets and support agile teams. You will configure dashboards, perform workflow configuration, and collaborate with cross-functional teams to support AI model development.
Key Skills for This Role
Responsibilities
- Manage and track tickets in Jira to ensure timely resolution and accurate documentation
- Support agile teams operating under Scrum and Kanban frameworks by maintaining smooth workflows
- Configure Jira dashboards and reports to deliver clear, actionable data to stakeholders
- Perform basic workflow configuration to adapt Jira environments to evolving project requirements
- Collaborate with cross functional teams to gather feedback and refine issue tracking processes
- Communicate effectively in writing and verbally to document processes and facilitate team alignment
Requirements
- Experience using Jira for issue tracking and ticket management in agile environments
- Proficiency in configuring Jira workflows, dashboards, and basic reporting capabilities
- Familiarity with Scrum and Kanban frameworks
- Strong written and verbal communication skills with attention to detail
- Ability to work independently in a remote setting while maintaining clear communication with global teams
Full Job Posting
Role Overview
- We are hiring for one of our clients, seeking a Jira User / Specialist to work on a contractor basis.
- You will apply your expertise in issue tracking and workflow management to support the development of next generation AI systems.
- This position offers the opportunity to engage with a cutting edge platform that connects real world expertise to the training and evaluation of AI models at scale.
Key Responsibilities
- Manage and track tickets in Jira to ensure timely resolution and accurate documentation of issues.
- Support agile teams operating under Scrum and Kanban frameworks by maintaining smooth workflows.
- Configure Jira dashboards and reports to deliver clear, actionable data to stakeholders.
- Perform basic workflow configuration to adapt Jira environments to evolving project requirements.
- Collaborate with cross functional teams to gather feedback and refine issue tracking processes.
- Communicate effectively in writing and verbally to document processes and facilitate team alignment.
Required Skills & Qualifications
- Experience using Jira for issue tracking and ticket management in agile environments.
- Proficiency in configuring Jira workflows, dashboards, and basic reporting capabilities.
- Familiarity with Scrum and Kanban frameworks and their application in project management.
- Strong written and verbal communication skills with attention to detail in documentation.
- Ability to work independently in a remote setting while maintaining clear communication with global teams.
More About the Opportunity
- This role offers a unique opportunity to work with a global leader in the technology and artificial intelligence industry.
- You will be part of a platform that enables high quality contributions from domain experts worldwide.
- The position provides exposure to advanced evaluation and reinforcement learning environments used by leading AI labs and enterprises.
Equal Opportunity Employer
- We hire based on skills and expertise. All qualified candidates are welcome regardless of background.
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