Software Product Manager

Gerber Collision & Glass

Burlington, CAN

Full Time

Senior

2 weeks ago

Product ManagementAgile MethodologiesScrumData AnalysisUser Story MappingSAP

Free

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Key skills for this role

Product ManagementAgile MethodologiesScrum

The Software Product Manager is responsible for engaging with business partners in Operations & supporting groups to proactively identify opportunities, gather requirements, evaluate business cases, prioritize backlogs, and manage delivery using agile methodologies.

Engage with Operations, business process owners, and other product managers in evaluating repair management process & IT application improvement opportunities.
Analyze data to define business requirements for enhancements or projects requested by stakeholders that require changes to operations related applications, software, and integrations.
Proactively identify and define process improvement opportunities that align with strategic business goals.
Create and manage (up to) a 12 month product executable roadmap.
Lead an Agile sprint team as a Product Owner, refining and prioritizing the user story backlog.
Manage the full product lifecycle, from initial concept to delivery.
Foster and manage business partner, and IT engineering partner relationships.
Define requirements for system performance, resiliency, privacy, and security.
Work closely with other Product Managers, Engineering Leads, Scrum Masters, and Project Managers to coordinate cross functional initiatives.
Engage with other product and support teams, vendors, and SaaS providers to drive solutions, estimates and business outcomes.
Manage the resolution of application related issues by providing assistance to peers and IT support teams, analyzing data, and troubleshooting root causes.

Bachelor’s degree in a related field required
Minimum 5+ years of IT product management experience
Minimum 5+ years of business process analysis experience
Minimum 5+ years working in Agile software development (e.g., Scrum, SAFE, Kanban)
Minimum 2 + years of experience in the automotive repair industry

Proven product development and product management lifecycle expertise
Ability to lead teams without direct authority
Demonstrated ability to drive targeted results and outcomes
Demonstrated abilities to function as the Agile / Scrum team Product Owner
Strong critical thinking skills
Ability to effectively communicate and exchange information at various levels of the organization
Strong foundation in data analysis in data driven decision making and KPI definition
In depth knowledge of order management, production planning, procurement, and other processes pertains to the automotive repair industry
Ability to influence and build relationships
Client driven, process driven, metric focused, results oriented, organized, self directed
Understanding both the big picture and the process details of end to end business processes such as order to cash, procure to pay
Strong written and verbal communication and presentation skills

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available

$125,000 $140,000 / Year
Compensation is commensurate with skill, education and experience.
This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

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