Software Implementation Consultant

Take a leading role in the customer-facing implementation of strategic HR projects for large multinational companies.

Analyze and understand business needs to contribute to the development of Avature’s commercial strategy.

Gain a deep understanding of our product and participate in its development by providing feedback to our product design area for the enhancement of our knowledge base of best practice designs.

Guarantee top quality implementations and adherence to project standards by reviewing and providing feedback on the work of implementation associates.

Assist in leading the implementation of Avature software primarily for government projects.

Provide support in outlining tasks, deliverables, and dependencies, managing timelines, identifying and mitigating risks, and coordinating efforts with internal and external parties on the project.

Gain insight into customer requirements and business needs and work with commercial services teams to manage scope and project costs.

Conduct on-site or virtual workshops with customers to validate requirements and gain consensus around project scope and plan.

Design solutions for our customers in the Avature platform, identifying the different elements that will support their business process and how those elements will interact.

Demonstrate the designed solution, gather feedback, and assist customers with user acceptance testing.

Implement and customize Avature solutions based on customers’ business requirements and processes through user interface, including modelling objects, customizing core elements, and creating workflows.

Engage with multiple technical services teams to provide refined requirements and feedback related to data migration, integrations, data analytics, engineering, cloud services, and web portal design, among other.

Channel customer requests to internal teams for modifications, issues, feature requests, or resolution of possible bugs.