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Software Engineering Analyst - HIH - Evernorth
Evernorth Health Services
Hyderabad, IND
Full-time
Entry · 1+ years experience
Hybrid
Discovered 1 weeks ago
JavaSpring BootDynatraceSplunkOpenShiftAWS
Free
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JavaSpring BootDynatrace
Role Overview
We are seeking a motivated and detail-oriented Production Support Engineer with 1–3 years of hands-on experience in application production support and monitoring. The ideal candidate will be responsible for ensuring the stability, availability, and performance of business-critical applications by proactively monitoring systems, identifying issues, and supporting day-to-day operations
Key Skills for This Role
JavaSpring BootDynatraceSplunkOpenShiftAWS
Full Job Posting
Position Overview
We are seeking a motivated and detail-oriented Production Support Engineer with 1–3 years of hands-on experience in application production support and monitoring. The ideal candidate will be responsible for ensuring the stability, availability, and performance of business-critical applications by proactively monitoring systems, identifying issues, and supporting day-to-day operations
Responsibilities
- Be a team contributor in a team of Engineers and Analysts in triaging technical and functional issues.
- Day-to-day ticket triage (coding skills), monitoring the ticket queues.
- Debugging production issues using Java / Spring Boot.
- Having good knowledge on Dynatrace monitoring & Splunk usage
- Conduct regression checkouts, both ad hoc and planned.
- Create, coordinate, and track the resolution of stories required for fixing tickets.
- Monitoring jobs and reacting to job issues.
- Release checkout POCs.
- Ad hoc data research.
- On-call support, night shifts, available to work in one of four shifts. Rotation over weekends, with weekday comp offs.
- Knowledge on OpenShift / AWS Cloud technologies.
Qualifications
- 1+ years of experience in application development or production support.
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