Software Engineer - Product

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call—booking jobs, qualifying leads, and driving higher revenue—at a speed and consistency unmatched by human call centers.

We’ve grown to 50 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls mean lost business, we’re building the category-defining platform for AI-driven customer engagement.

We’re serving the largest brands in home services, and 4x'd headcount in 2025 with big plans for 2026. With a high-performance, in-office team in NYC, we’re moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.

We’re looking for a Product Engineer who thrives at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.

Own feature development — from backend services to AI-powered user experiences.

Turn customer feedback into product improvements through rapid iteration and experimentation.

Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.