Software Engineer

Responsibilities:

• Write well-crafted, well-tested, readable, and maintainable code
• Partner with senior engineers to design, build, and ship backend services and GenAI-powered products (e.g. AI Agents) that resolve rider and driver suboptimal experiences
• Independently lead tasks from idea to execution
• Contribute to evaluation frameworks that measure and improve the quality of GenAI-driven customer experiences
• Build and extend APIs and data models within the team's services
• Debug and help improve the reliability of the systems you work on, and participate in resolving ongoing incidents
• Learn and apply emerging AI capabilities to your day-to-day work
• Partner with machine learning, product, design, data science, and operations to turn customer pain points into shipped solutions
• Participate in code reviews to ensure code quality and distribute knowledge
• Participate in knowledge sharing by supporting brown bags, tech talks, and championing appropriate tech and engineering best practices
• Experience:
• Proficiency in at least one general-purpose programming language (e.g., Python, Java, Go); Python preferred
• Familiarity with distributed systems and microservices
• Familiarity with building or consuming APIs in a service-oriented environment
• Exposure to at least one operational or analytical data system (e.g., DynamoDB, Redis, etc.)
• Ability to write thorough, scalable, and clear design documentation
• Ability to learn and research new technologies rapidly and build scalable solutions to tackle problems
• Ability to manage your own workload with guidance from senior engineers
• Experience using AI-assisted development tools responsibly (e.g. Claude Code, GitHub Copilot, Cursor, AI agents)
• Willingness to work through ambiguity, developing deployable solutions to complex problems
• Good written and verbal communication skills
• Preferred qualifications
• Hands-on exposure to LLMs, agentic workflows, or building AI Agents — through work, internships, coursework, or personal projects