Software Engineer II

Department and Organization

Role Overview

Responsibilities and Duties

• Investigate anomalies, perform root-cause analysis, and develop permanent resolutions for production bugs and complex incidents.
• Troubleshoot REST API, microservice, and third-party SaaS integrations and understand upstream and downstream dependencies.
• Participate in code reviews, monitoring, CI/CD, deployments, change management, and release management.
• Own critical incidents and outages, drive automation and performance improvements, and approve production changes.
• Collaborate with engineering, product, design, QA, infrastructure, testing, vendor, and client stakeholders.
• Maintain KEDB, SOPs, technical documentation, SLAs, and quality KPIs while mentoring L1 and L2 engineers.

Required Qualifications

• At least 3 years of experience with cloud-based technologies such as AWS, including EC2, CloudFront, Lambda, SQS, and S3.
• Proficiency in backend development with Node.js, Python using Django or FastAPI, or Go, plus RESTful APIs, databases, and server-side architecture.
• Experience with application development lifecycle practices, production support, debugging, logs, monitoring, alerting, automation, and ITIL processes.
• Strong problem-solving, analytical, communication, collaboration, stakeholder management, and independent ownership skills.
• A bachelor’s degree in Computer Science, a related technical discipline, or equivalent experience is required.

Preferred Qualifications

• Frontend development experience with React or Angular, plus HTML, CSS, and responsive design.
• Experience with AI tools such as GitHub Copilot or Claude Code.
• Experience in media management, digital media distribution operations, or Agile environments.
• Ability to learn new technologies, identify opportunities, recommend solutions, and influence through clear explanations.

Compensation

• The hiring range in Glendale, California is $117,500 to $157,500 per year.
• Base pay may vary based on internal equity, geographic region, job-related knowledge, skills, and experience.
• Bonus, long-term incentive units, and benefits may be included depending on the level and position offered.