Software Engineer, GenAI

Design and build agentic systems that turn LLMs into composable, dependable tools—leveraging retrieval, tool use, agentic reasoning, and structured outputs.

Collaborate with ML and infra engineers to scale and optimize agentic workflows , managing latency, context windows, and model choice.

Write high-quality, modular code that’s graceful under failure, flexible to change, and easy to iterate on.

Own major architectural decisions —how we architect workflows, define data flow, cache intermediate state, and structure generative outputs.

Drive rigorous evaluation : build benchmark datasets, develop automated and human-in-the-loop frameworks, design experiments to surface failure modes and edge cases, run A/B tests to inform deployment, and distill insights from clinician feedback to evaluate and guide model improvement.

Leverage frontier capabilities : rapidly prototype with new models and model capabilities, open-source tools, and novel prompting techniques.

3+ years of experience building production-grade systems, with 1–2+ years focused on LLM-powered or agentic products.

Deep fluency with LLM APIs, prompting strategies, and orchestration patterns (e.g., LangChain, LlamaIndex, custom pipelines).

Experience with retrieval systems (e.g., semantic and lexical retrieval, vector DBs, efficient kNN), function calling, tool-use, or agentic workflows.

Working knowledge of model evaluation, experience building diverse datasets, conducting both automated and human-in-the-loop evaluations, running A/B tests, and working with subject matter experts to guide model improvement.

Strong Python fundamentals—including ability to write clean code, design comprehensive test-cases, and familiarity with core language features and standard libraries; experience with async programming, performance profiling, packaging, and deployment tooling is strongly preferred.

Good taste and intuition: You know when to move fast, ship, and iterate and also when to take a beat to tackle tech debt.

We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.

This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco.

At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.

Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.

Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.

We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.

If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.

Generous Time Off : 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees

Comprehensive Health Plans : Medical, Dental, and Vision coverage for all full-time employees and their families.

Generous HSA Contribution : If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.

Paid Parental Leave : Generous paid parental leave for all full-time employees.

Family Forming Benefits: Resources and financial support to help you build your family.

401(k) Matching : Contribution matching to help invest in your future.

Personal Device Allowance : Tax free funds for personal device usage.

Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

Lifestyle Wallet : Monthly contributions for fitness, professional development, coworking, and more.

Mental Health Support : Dedicated access to therapy and coaching to help you reach your goals.

Sabbatical Leave : Paid Sabbatical Leave after 5 years of employment.

Compensation and Equity : Competitive compensation and equity grants for full time employees.

... and much more!

Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @ abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article . Please exercise caution and cease communications if something feels suspicious about your interactions.