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Software Engineer - D365 CE
Caterpillar Inc.
IND
Full-time
Mid
Onsite
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Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
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What You Will Do
- Technical Delivery & Development
- Develop and customize Microsoft Dynamics 365 CE/CRM solutions using plugins, workflows, JavaScript, C#, and.NET.
- Configure CRM entities, forms, views, dashboards, and security roles.
- Participate in requirement analysis, fit/gap workshops, and technical reviews with peers and stakeholders.
- Design and implement product enhancements, add‐on modules, and scalable CRM applications.
- Prepare and maintain technical documentation, customizations, and best practices.
- Perform unit testing, debugging, and performance optimization to ensure high‐quality delivery.
- Integration & Data Management
- Work with Dataverse and SQL Server for data management and migration activities.
- Support integrations using APIs, web services, and Azure Logic Apps.
- Collaborate with teams to leverage Microsoft technologies such as Power Platform, Azure DevOps, and Reporting Services.
- Assist in requirement analysis, effort estimation, and development planning.
- Collaboration & Communication
- Communicate actively with customers, developers, and service delivery teams to resolve application issues.
- Provide customer support including troubleshooting, training, and issue resolution.
- Maintain knowledge base articles and technical documentation for ongoing support.
- Continuous Learning & Improvement
- Research and evaluate new tools and technologies to drive innovation.
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