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Software Engineer - D365 CE
Caterpillar
Karnataka, IND
Full-time
Onsite
Discovered 1 weeks ago
Microsoft Dynamics 365 CE/CRMCRM customization and configurationPlugin developmentCRM workflowsPower AutomateJavaScript
Free
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Microsoft Dynamics 365 CE/CRMCRM customization and configurationPlugin development
Role Overview
Caterpillar is seeking a Dynamics 365 Customer Engagement developer for CRM customization, configuration, integrations, enhancements, and technical delivery.
The role supports Sales, Service, and Marketing modules and works with consultants, analysts, developers, and QA teams.
Key Skills for This Role
Microsoft Dynamics 365 CE/CRMCRM customization and configurationPlugin developmentCRM workflowsPower AutomateJavaScript
Full Job Posting
Job Summary
Caterpillar is seeking a Dynamics 365 Customer Engagement developer for CRM customization, configuration, integrations, enhancements, and technical delivery.
The role supports Sales, Service, and Marketing modules and works with consultants, analysts, developers, and QA teams.
Technical Delivery and Development
- Develop Dynamics 365 CE/CRM solutions using plugins, workflows, JavaScript, C#, and .NET.
- Configure entities, forms, views, dashboards, and security roles.
- Participate in requirements analysis, fit/gap workshops, technical reviews, estimation, and planning.
- Design enhancements and scalable CRM applications.
- Perform unit testing, debugging, performance optimization, and code reviews.
Integration and Support
- Work with Dataverse and SQL Server for data management and migration.
- Support integrations using APIs, web services, and Azure Logic Apps.
- Communicate with customers and service teams to troubleshoot application issues.
- Provide customer support, training, and issue resolution.
- Maintain technical documentation and knowledge base articles.
Technical Expertise
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