Software Development Manager
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Key skills for this role
Role Overview
Lead GHD's global delivery of workflow, automation, and internal software solutions at enterprise scale.
Manage internal and third-party development squads and establish a scalable, predictable delivery model.
The role can be based in Waterloo or Toronto and follows a hybrid model with three office days per week.
Key Skills for This Role
Full Job Posting
Role overview
Lead GHD's global delivery of workflow, automation, and internal software solutions at enterprise scale.
Manage internal and third-party development squads and establish a scalable, predictable delivery model.
The role can be based in Waterloo or Toronto and follows a hybrid model with three office days per week.
Delivery leadership
- Lead 3 to 5 internal development squads and third-party developer squads working under agreed statements of work.
- Manage squad performance through team and vendor delivery leads.
- Set operating rhythms for planning, execution reviews, release readiness, reporting, and escalation management.
- Maintain visibility into delivery status, risks, blockers, release readiness, and third-party progress.
Implementation and quality
- Convert approved demand into delivery plans with clear scope, dependencies, capacity considerations, and support expectations.
- Oversee work from technical discovery through build, release, adoption, and transition into support.
- Standardize requirements, estimation, solution design, testing, documentation, operational readiness, and release acceptance.
- Define delivery metrics covering throughput, cycle time, defects, rework, predictability, support load, and release reliability.
Platforms and standards
- Ensure delivery aligns with approved platform, architecture, data, security, and engineering standards.
- Set expectations for Jira, GitHub or Azure DevOps, CI/CD pipelines, Azure services, Power Platform, and Microsoft Fabric.
- Partner with Architecture and Platform leads on consistent design patterns for workflow, automation, and internal software.
Vendor and stakeholder management
- Help shape third-party statements of work covering scope, deliverables, acceptance expectations, and support responsibilities.
- Manage third-party delivery risks, blockers, quality expectations, and commitments.
- Communicate delivery status, risks, constraints, and decision points to technical and business audiences.
Essential qualifications
- Experience managing multiple software delivery squads through team leads, including internal and third-party teams.
- Strong software development background with practical experience in Python or Node.js.
- Hands-on experience across requirements, design, development, testing, release management, and operational support.
- Experience with CI/CD, GitHub Actions or Azure DevOps Pipelines, Microsoft Azure, and Jira.
- Experience with Microsoft Power Platform, Power Automate, Power Apps, and Microsoft Fabric.
- Experience with build-versus-buy analysis and third-party delivery planning.
Preferred qualifications
- Enterprise-scale workflow or automation delivery experience is preferred.
- Experience in globally distributed delivery environments is preferred.
- Exposure to enterprise architecture standards and low-code and custom delivery models is preferred.
Compensation
- The stated salary range is CAD 120,000 to CAD 160,000.
- Base salary depends on skills, experience, qualifications, and work location.
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