Softline Processor

Sort and assess softline items such as clothing, shoes, accessories, and other textiles based on quality and brand standards

Hang, tag, and label merchandise accurately using our production and pricing systems

Build and demonstrate ongoing knowledge of apparel brands, trends, and softline merchandise

Meet daily and bi‑weekly production goals by efficiently processing donated items

Maintain a friendly, welcoming, and helpful attitude with customers and team members

Greet customers warmly and assist in addressing concerns in a courteous, respectful manner in line with retail policies

Act as a positive, supportive member of the team by sharing ideas and communicating concerns with coworkers and leadership

Maintain clean, stocked, and well‑organized workstations and request supplies as needed

Help keep the interior and exterior of the store clean, safe, and organized

Perform additional duties and cross‑train in other areas as assigned

This role includes production goals tied to hours worked and is eligible for Goodwill of the Finger Lakes’ production incentive program , which rewards team members for meeting or exceeding established production standards.

For a standard 37.5‑hour workweek, the sales production goal is $8,000 every two weeks , with adjusted expectations for part‑time schedules:

20 hours/week: $4,267 every two weeks

25 hours/week: $5,333 every two weeks

30 hours/week: $6,400 every two weeks

37.5 hours/week: $8,000 every two weeks

High school diploma or GED preferred