SOC Analyst - 2nd Shift

This role is a Tier 1 Security Operations Center (SOC) analyst position on Fiserv's Cyber Threat Management team, combining security operations and incident response responsibilities to help protect our enterprise environment.

This will be a 2nd shift role with a working schedule of 12:30 p.m.–9:30 p.m., Sunday–Thursday or Tuesday–Saturday.

You'll bring foundational SOC or threat intelligence knowledge, contribute to a team that provides 24/7 coverage through hand-offs to our India-based team, and grow your skills alongside teammates who value collaboration over working solo.

What you’ll do:

Monitor, triage, and investigate security alerts, working issues from detection through resolution.

Apply foundational security operations and/or threat intelligence knowledge to identify and respond to emerging threats.

Use tools such as CrowdStrike and Splunk (or other SIEM/SOAR platforms) to detect, investigate, and document security events.

Clearly explain technical findings and security concepts to both technical and nontechnical audiences.

Collaborate with teammates on incident response, discussing and troubleshooting issues together rather than working in isolation.

Work a scheduled shift (12:30 p.m.–9:30 p.m., Sunday–Thursday or Tuesday–Saturday) and hand off coverage to the India-based overnight team.

Support clear hand-off documentation to ensure continuity of coverage across shifts and regions.

listed are not intended to be all-inclusive and may be modified as necessary.

you’ll need to have:

At least 1 year of security operations, SOC, or threat intelligence experience, or other closely related cybersecurity experience.

Familiarity with CrowdStrike and/or Splunk.

Strong communication skills – able to explain technical security topics clearly to both technical and nontechnical audiences.

Ability to describe, in detail, how you've used the security tools on your resume in day-to-day work.

A collaborative mindset – comfortable discussing and working through issues as part of a team rather than presenting as the sole expert.

Willingness and ability to work a shift schedule of 12:30 p.m.–9:30 p.m., Sunday–Thursday or Tuesday–Saturday.

that would be great to have:

Exposure to Wiz or other cloud security posture management tools.

with any SIEM or SOAR platform beyond CrowdStrike/Splunk.

Prior experience supporting a 24/7 or globally distributed security operations team.

Interest in growing into more senior incident response or threat management responsibilities over time.

How you’ll work:

This role can be based in Berkeley Heights, NJ or Alpharetta, GA; Both locations will be considered based on candidate fit and experience.

New Jersey-based associates in this role work in-office 2 days per week given weekend coverage requirements.

Minimal travel is expected for this role.

Certain systems supported by this team have strict eligibility requirements, including likely U.S. citizenship.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.

Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.

These pay ranges apply to employees in New Jersey and New York.

Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.

Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com.

Please note our AskHR representatives do not have visibility to your application status.

Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.

Please do not send resumes to Fiserv associates.

Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv.

Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate Fiserv email address.