SME - IAM Operations (IN)

Management/Administration of Privileged Access Management tool.

Managing and maintaining the CyberArk PAM platform (Vault, PSM, PVWA, CPM, PSM for SSH, AD Bridge).

Management of day-to-day CyberArk management operations.

Maintains contact with vendors regarding security system updates, products, and maintenance agreements for Privileged Access Management tool.

Reviews solutions of recommended products, applications, and infrastructure to uphold Customer's security measures as it relates to Identity and Access Management.

Check and monitor logs/events for UNIX, Windows, and other user identity management platforms to provide views of misuse or malicious activities.

Responsible for administration of privileged user accounts on Window/Linux using various CyberArk components.

Integrating all platforms with CyberArk such as UNIX servers, Windows servers, Databases, and networking Devices.

Conduct health check monitoring on all CyberArk severs to ensure consistent and stable availability of system to its end user.

Creating and Managing Safes, platforms, and Owners.

CPM policies management or redistribution.

Implementing the Password Upload Utility.

Auditing Accounts and work on various reports, user’s server login issues and user permission issues as per requirements.

Knowledge of SQL, PLSQL, UNIX, Active Director, Windows etc.

Advanced knowledge of windows/VMware administration.

Advanced knowledge of Windows Cluster Server.

In depth knowledge of CyberArk PACLI to automate tasks such as user and safety management.

Experience using LDAP, Active Directory.

Experience in Windows and Linux operating systems with PAM Solution

Knowledge of virtual environments with experience in integrating ESX, ESX(i) hosts with the CyberArk solution.

SIEM or ticketing systems (such as Rapid 7, SNOW) enterprise monitoring and alerting using SNMP.

Understanding of SSH and Windows RDP.

Soft Skills

Excellent communication and presentation skills.

Strong problem-solving and critical thinking skills.

Exceptional project management and organizational abilities.

Team collaboration and leadership skills.

Client-focused approach with a commitment to delivering exceptional customer service.

Certifications (Good to have)

Possession of relevant CyberArk certifications.

CyberArk Certified Trustee.

CyberArk Certified Defender.

Educational Qualifications

University degree in IT or/and IT Security.

Bachelor’s Degree in Computer Science/ IT or any relevant fields.