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SME - Google Cloud Platform (GCP) (IN)
HCL Technologies
IND
Mid
Discovered 2 days ago
gcp
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Role Overview
The Subject Matter Expert (Support & Ops) plays a critical role in ensuring the timely resolution of escalations and incidents within the Support & Operations team.
By leveraging expertise in Google Cloud Platform (GCP), this position directly impacts customer satisfaction through effective incident management and quality assurance.
The role requires active engagement with stakeholders to facilitate communication and ensure adherence to service level agreements (SLAs).
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Job Summary
The Subject Matter Expert (Support & Ops) plays a critical role in ensuring the timely resolution of escalations and incidents within the Support & Operations team. By leveraging expertise in Google Cloud Platform (GCP), this position directly impacts customer satisfaction through effective incident management and quality assurance. The role requires active engagement with stakeholders to facilitate communication and ensure adherence to service level agreements (SLAs).
About HCL Technologies
Technology10,001+
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