Slate Administrator

Administer Slate Deliver for email and text messaging, including templates, campaigns, deliverability, authentication records, suppression lists, and bounce management.

Execute and maintain the migration of student text messaging to Slate Deliver, including opt in records, consent history, and number provisioning.

Maintain compliance with CAN-SPAM, TCPA, and University communication governance standards.

Enforce message frequency and audience governance so that students are not over contacted across communication platforms.

Administer role based permissions on a least privilege basis, and execute quarterly access reviews and same day offboarding.

Maintain FERPA compliance in all configuration, reporting, and third party data sharing.

Maintain configuration documentation, change logs, and recovery procedures for the platform.

Support information security review of new Slate integrations, connectors, and vendor data exchanges.

Serve as tier 2 and tier 3 support for Slate users across Admissions, Enrollment, Financial Aid, and Athletics.

Develop and deliver training and written documentation for functional users so that platform capability is not concentrated in a single person.

Contribute to project delivery for CRM consolidation, platform retirement, and downstream integration work.

Participate in the Slate user community and applicable professional development.

Perform other job related duties as assigned.

The requirements listed below are representative of the knowledge, skills, and abilities required to perform the essential functions of this position.

Bachelor’s degree, or an equivalent combination of education and directly relevant experience.

Two or more years of hands-on Slate administration or configuration experience in a higher education setting.

Working knowledge of Slate Rules, Source Formats, Configurable Joins, Deliver, and Reader.

Knowledge of admissions and enrollment funnel operations, including application review, decision release, and yield activity.

Knowledge of FERPA, CAN-SPAM, and TCPA as they apply to student records and student communication.

Knowledge of student information system data structures. Ellucian Colleague experience preferred.

Technolutions Slate certification or documented Slate Summit training preferred.

Experience migrating from Salesforce or another CRM platform to Slate preferred.

Ability to translate a functional request into a supportable technical configuration, and to decline configuration that will not scale.

Ability to treat platform health as a personal accountability rather than a queue of tickets.

Ability to reconcile reported figures to the source system, and to withhold any figure that cannot be substantiated.

Ability to work to deadline during peak application, decision release, and term start cycles, including occasional evening and weekend hours.

Ability to partner effectively with admissions counselors, enrollment leadership, and technical staff.

Ability to maintain the confidentiality of student records at all times.

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.

Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.

We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.