paycor
Site Supervisor
Infina Health
Reading, USA
Full-time
Mid Level
Onsite
Discovered 1 weeks ago
Free
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- Oversee day-to-day operations, including scheduling, dispatch, fleet management, and customer service.
- Develop and implement operational policies and procedures to enhance service efficiency and safety.
- Monitor and analyze key performance indicators (KPIs) to improve operational effectiveness.
- Ensure compliance with all local, state, and federal transportation regulations.
- Lead and manage transportation staff, including drivers, dispatchers, and support personnel.
- Coordinate vehicle maintenance and inspections to ensure safety and reliability.
- Develop and manage budgets, cost control strategies, and resource allocation.
- Manage profit and loss (P&L) responsibilities, including revenue forecasting, cost analysis, and financial reporting.
- Implement and oversee training programs to improve service quality and regulatory compliance.
- Address and resolve customer complaints and service issues effectively.
- Collaborate with other departments to streamline processes and improve overall company performance.
- Bachelor's degree in Business Administration, Transportation Management, Logistics, or a related field preferred.
- Minimum of 5 years of experience in operations management within the transportation or logistics industry.
- Strong leadership and team management skills.
- Knowledge of transportation laws, regulations, and best practices.
- Experience with scheduling, dispatching software, and fleet management systems.
- Excellent problem-solving, organizational, and communication skills.
- Ability to work in a fast-paced environment and make quick, effective decisions.
- Proficiency in Microsoft Office Suite and other relevant software tools.
- Valid driver’s license; CDL preferred but not required.
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