Site Supervisor

Perform interior and exterior patrols to deter unauthorized access, theft, vandalism, or disturbances.

Manage large crowds and provide exceptional guest services, responding to inquiries and assisting with directions, event information, and troubleshooting.

Control access points verifying identification, credentials, and ensuring compliance with venue policies.

Maintain constant surveillance of assigned areas; identify and report risks, vulnerabilities, or unusual activity.

Investigate complaints, accidents, or suspicious persons and activities; document detailed incident and daily activity reports.

Inspect public and backstage areas for safety hazards or damages, taking immediate action to prevent injuries or loss.

Assist dignitary protection and K-9 teams, ensuring secure routes, green rooms, and restricted access zones.

Respond to and manage emergency situations until public safety authorities arrive.

Serve as dispatcher when required, monitoring CCTV, radios, and alarm systems.

Conduct searches of venues and surrounding facilities following a security threat; secure the scene and evacuate personnel when necessary.

Provide supplemental security for special guests, talent, and high-profile visitors.

Perform other duties as assigned.

Your Qualifications:

Authorized to work in the United States

A college degree in criminal justice or related experience; three years of crowd management, public safety, military, law enforcement, or related security experience with at least 2 years of supervisory experience.

A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.

Supervisory or leadership experience in security, military, or law enforcement preferred.

Ability to stay composed and professional in high-pressure environments.

Excellent verbal and written communication skills; able to write clear, concise reports.

Strong situational awareness, judgment, and problem-solving skills.

Must be able to stand, walk, and patrol for extended periods, with or without reasonable accommodation, including during large-scale events.

Must hold or obtain valid First Aid/CPR/AED certification (provided free GardaWorld course) and a Pennsylvania Driver’s License.

Physical Demands

This position involves extensive walking, standing, and bending. Work conditions may include exposure to crowded areas, loud environments, and dusty or confined spaces. Security officers must be prepared to respond to unpredictable or hazardous situations as part of their regular duties.

Your Skills and Competencies:

Familiarity with laws, regulations, and best practices related to events and venue security.

Ability to evaluate and respond to potential threats with sound judgment.

Proven ability to work effectively with diverse individuals, even under stress or conflicting conditions.

Skilled at preparing professional written and verbal reports, conclusions, and recommendations.