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Site Reliability Engineer (SRE)
EPAM Systems, Inc.
Remote, CAN
Full-time
Senior · 5+ years experience
Remote
Discovered 3 weeks ago
DynatraceSplunkGrafanaAWSGCP
Free
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Responsibilities
- Implement and champion DevOps and SRE best practices across the organization
- Drive technology roadmap discussions for the SRE team
- Define, craft, and maintain SLIs and SLOs, along with key metrics including MTTR, Lead Time for Change, Deployment Frequency, and Change Failure Rate
- Design, develop, and manage monitoring, alerting, and observability solutions using Dynatrace, Splunk, and Grafana
- Conduct performance assessments, identify bottlenecks, and recommend enhancements to improve system performance
- Partner with application teams to enforce performance and availability SLAs
- Collaborate with product owners to manage error budgets, prioritize toil backlogs, and validate against team, application, and incident metrics
- Participate in an on-call rotation to respond to production events and outages
- Continuously improve CI/CD pipelines and deployment processes
- Lead troubleshooting efforts, incident management, and root cause analysis
- Identify and build automated processes wherever possible
- Implement cybersecurity measures through ongoing vulnerability assessments and risk management
- Provide periodic progress reports to management and stakeholders
- Partner with application teams to support and ease their adoption of the platform
- Facilitate clear coordination and communication within the team and with customers
- Analyze existing systems and develop plans for enhancements and improvements
Requirements
- Bachelor's degree in Computer Science or a related field, and/or equivalent work experience
- 5+ years of experience working within DevOps or SRE teams
- Proven experience supporting production infrastructure
- Strong knowledge of CI/CD principles and pipelines
- Solid understanding of observability concepts, including monitoring, logging, and tracing
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