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Site Reliability Engineer Shift Manager
NCR Voyix
Chennai, IND
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Site Reliability EngineeringProduction supportIncident managementProblem managementChange managementService level management
Free
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Site Reliability EngineeringProduction supportIncident management
Role Overview
The Global Command Center Site Reliability Engineer supports availability, reliability, performance, and operational stability for business-critical applications, infrastructure, and customer-facing services.
The role covers proactive monitoring, incident response, problem management, automation, operational readiness, and reliability improvement across enterprise environments.
The Global Command Center collaborates with application, infrastructure, cloud, network, vendor, and business teams to reduce outages and operational risk.
Key Skills for This Role
Site Reliability EngineeringProduction supportIncident managementProblem managementChange managementService level management
Full Job Posting
About NCR Voyix
NCR Voyix is a global platform-powered unified commerce company serving retail and restaurant customers in more than 35 countries.
The company provides commerce platforms, payments capabilities, and related services.
Position Summary
The Global Command Center Site Reliability Engineer supports availability, reliability, performance, and operational stability for business-critical applications, infrastructure, and customer-facing services.
The role covers proactive monitoring, incident response, problem management, automation, operational readiness, and reliability improvement across enterprise environments.
The Global Command Center collaborates with application, infrastructure, cloud, network, vendor, and business teams to reduce outages and operational risk.
Reliability and Monitoring
- Monitor enterprise applications, infrastructure, cloud platforms, and customer-facing services.
- Track availability, performance, service health, reliability metrics, KPIs, and SLI, SLO, and SLA indicators.
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