Site Reliability Engineer at TCN — Saint George, USA | Base Career

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TCN is looking for a Site Reliability Engineer to join our team in Saint George, Utah.

The Site Reliability Engineer works as part of a team to analyze, troubleshoot, deploy, monitor, and maintain TCN’s large production environment with global scale.

These significant responsibilities are completed while continually thinking about reliability, scalability, resilience, security, and performance.

The Site Reliability Engineer’s responsibilities are critical to the continuity of the services provided to TCN’s clients.

The ideal candidate will have at least three (3) years' experience working in a Linux environment as a System Administrator, Site Reliability Engineer, or a similar role.

Responsibilities

Designs and deploys software/systems - Collaborates with development teams to throughout the product life cycle, including but not limited to engaging in the design, development, deployment, and ongoing delivery of services; assists in ensuring the development of software and systems that increase product reliability and organizational efficiency
Manages solutions and ensures resistance to failure - Deploys and manages solutions to manage platform infrastructure as we continue to grow our global scale; ensuring resistance to failure
Troubleshoots - Troubleshoots complicated, cross platform incidents for OS, networking, and database in a cloud-based SaaS environment; ability to handle live production incidents, debug and troubleshoot application and infrastructure issues, and follow and implement best practices
Post-incident evaluation - Participates in post-incident evaluations and ensures permanent closure of incidents
Monitors performance | Improves application stability - Monitors application performance and takes steps to improve application performance and stability; follows through with implementation
Conducts analysis and development improvements - Conducts system analysis, configuration management, and development improvements for system software performance, availability, and reliability
Identifies application patterns and analytics in support of better service level objectives

Bachelor’s degree in computer science, information technology, or related field of study
Not less than three (3) years’ experience in a Linux environment as a System Administrator, Site Reliability Engineer, or similar role
Demonstrated advanced knowledge of networking protocols, including but not limited to IP routing (static/BGP/OSPF), TCP/UDP fundamentals, security (TLS, IPSEC), and common application protocols
Demonstrated advanced knowledge of Linux operating environment including storage, network, and container subsystems
Proven skills in incident management and root cause analysis
Demonstrated experience with Google Cloud Platform (APIs and CLIs)
Experience with configuration management tools
Experience with scripting and automation in commonly used languages, including but not limited to Bash, Ruby, and Python
Familiarity with programming languages used for DevOps/Continuous Delivery, including but not limited to Go, Java, and Node.Js
Experience with distributed storage, containers, containerizing applications, and container orchestration (Kubernetes)
Excellent communication skills, both oral and written; ability to adapt message/style to fit audience (i.e., ability to communicate technical concepts to a non-technical audience)
Strong interpersonal skills with the ability to work with all levels of management and employees; ability to gain credibility, provide effective customer service, and foster positive working relationships with internal and external stakeholders
Excellent attention to detail; ability to work accurately and to identify, analyze, prevent, and solve problems

Site Reliability Engineer

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