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Site Reliability Engineer - SaaSOps

Valgenesis
Hyderabad, IND
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 weeks ago
PythonPowerShellAzureTerraformAnsibleKubernetes
Free

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  • Define and embed SRE best practices across the SaaS platform, ensuring reliability is built into the system from the ground up.
  • Establish and maintain meaningful SLA, SLIs, SLOs, and error budgets to protect customer experience and guide engineering priorities.
  • Design and continuously improve high-availability and disaster recovery strategies.
  • Automate manual processes, manage incident response, optimize performance (SLI/SL0).
  • Bridge the gap between development IT operations.
  • Ensure strong tenant isolation and consistent performance within a DB-per-tenant architecture.
  • Strengthen system resiliency across both Azure and on-prem deployments in our hybrid environment.
  • Lead incident response efforts with structured troubleshooting and clear communication.
  • Drive thorough root cause analysis (RCA) and conduct blameless postmortems focused on long-term improvements.
  • Translate incidents into systemic fixes rather than temporary patches.
  • Develop and maintain operational runbooks to standardize responses.
  • Design and maintain a comprehensive observability framework for both cloud and on-prem environments.
  • Must have a minimum of 3+ years of hands-on experience in Site Reliability Engineering (SRE), supporting production-grade, cloud-native enterprise software platform/applications.
  • Prior experience as a DevOps engineer, cloud system administrator or software developer.
  • Strong proficiency in scripting languages such as Python, PowerShell etc
  • Deep hands-on experience working with Microsoft Azure in production environments.
  • Possess a solid understanding of Terraform, Ansible, Kubernetes internals, including networking, scheduling, scaling, and resource management.
  • Have proven experience in PostgreSQL performance tuning and optimization in production systems.
  • Demonstrate hands-on experience with Azure Monitor, Application Insights, and Log Analytics for cloud-based observability.
  • Implement and manage Prometheus and Grafana for Kubernetes and on-prem monitoring.
  • Understand how to turn metrics, logs, and traces into actionable insights that improve reliability and performance.
  • Troubleshoot and improve CI/CD pipelines to ensure stable and predictable releases.
  • Apply GitOps principles to manage deployments and infrastructure changes in a controlled and auditable manner.

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