Site Reliability Engineer, Lead

Drive incident response processes, retrospectives, and continuous improvement to prevent recurring issues. Organize and participate in on call rotations for release oriented outages, along with disaster recovery planning and business continuity

Harden software, develop playbooks, improve oncall metrics and post-mitigation workstreams, and improve robustness of the software system running our most critical release processes

Lead the engineering analysis and response to novel, rare or unexpected events encountered during our development analysis cycle.

Champion a culture of reliability engineering across the organization, including partnering with organization leads and others across the Onboard, Eval and Simulator organization to educate and improve large-scale software engineering best practices.

Contribute to system software architecture to help improve its robustness and debuggability

Master's degree or PhD in Computer Science, Engineering, or a related technical field

10+ years of experience working on large-scale production software systems, especially machine learned systems

10+ years on hands on coding experience with C++

Experience organizing and running oncall rotations

Excellent influence without authority skills

Organizational awareness, extremely collaborative, strong communication, focus on value add to the company and to the team

Deep expertise in architecting large scale distributred systems, observability tools, monitoring systems, and incident management practices

Strong background in distributed systems, cloud infrastructure, and production operations at scale

Proficiency with automation, infrastructure and modern DevOps/SRE tooling

Track record of improving system reliability through data-driven approaches and systematic problem-solving