oracle
Site Reliability Engineer III
JPMorgan Chase
Hyderabad, IND
Full-time
Mid · 3+ years experience
Onsite
Discovered 2 days ago
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Job responsibilities
- Build and support scalable, resilient AI/ML data solutions
- Coordinate incident management coverage for effective application issue resolution
- Collaborate with cross-functional teams to perform root cause analysis and implement production changes
- Develop and support AI/ML solutions for troubleshooting and incident resolution
- Mentor and guide team members to drive strategic change
- Manage budgetary considerations and staffing challenges
- Uses enterprise-authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies enterprise-authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.
- Partner with colleagues across global teams to deliver impactful results
Required qualifications, capabilities and skills
- Formal training or certification on site reliability engineering concepts and 3+ years applied experience
- Proficient in site reliability culture and principles, with familiarity in implementing site reliability within an application or platform
- Proficiency in running production incident calls and managing incident resolution
- Experience in observability including white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Working knowledge of using enterprise-authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity
- Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements
- Strong understanding of SLI/SLO/SLA, Error Budgets and Proficiency in Python or PySpark for AI/ML modeling
- Must be able to reduce toil by building new tools to automate repeated tasks
- Hands-on experience in system design, resiliency, testing, operational stability, and disaster recovery
- Awareness of risk controls and compliance with departmental and company-wide standards
- Ability to work collaboratively in teams and build meaningful relationships to achieve common goals
Preferred qualifications, capabilities and skills
- 4+ years in an SRE or production support role with AWS Cloud, Databricks, Snowflake or similar technologies
- AWS and Databricks certifications
About JPMorgan Chase
Banking323028 employees
Global financial services and investment banking firm.
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