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Site Reliability Engineer
Origami Risk
Chicago, USA
Full-time
Mid-Senior
Hybrid
$100,000
Discovered 1 weeks ago
Site Reliability EngineeringIncident managementRoot-cause analysisObservabilityNew RelicDatadog
Free
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Site Reliability EngineeringIncident managementRoot-cause analysis
Role Overview
The Site Reliability Engineer improves Origami Risk's time to resolution and overall platform reliability and scalability.
The role identifies root causes during post-incident investigations and develops preventative measures.
The engineer also investigates performance challenges in client implementations and tracks key metrics across clients.
Key Skills for This Role
Site Reliability EngineeringIncident managementRoot-cause analysisObservabilityNew RelicDatadog
Full Job Posting
Role overview
The Site Reliability Engineer improves Origami Risk's time to resolution and overall platform reliability and scalability.
The role identifies root causes during post-incident investigations and develops preventative measures.
The engineer also investigates performance challenges in client implementations and tracks key metrics across clients.
Responsibilities
- Lead post-incident investigations and write customer-facing root-cause analyses.
- Cross-train colleagues on observability tools used in incident and performance investigations.
- Develop client-focused dashboards and alerts for proactive performance detection.
- Maintain observability tools and ensure metrics and data are available for incident response.
- Contribute to incident-response automation and initiatives that reduce disruption impact.
- Partner with Cloud Operations, SRE, Engineering, and business teams on SaaS platform improvements.
Qualifications
- Bachelor's degree in Computer Science or a related field, or equivalent experience.
- At least 5 years of experience in a Site Reliability Engineering role.
- Strong knowledge of SRE best practices and incident-management protocols.
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