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At Intercontinental Exchange (NYSE:ICE), we engineer technology, exchanges and clearing houses that connect companies around the world to global capital and derivative markets.
With a leading-edge approach to developing technology platforms, we have built market infrastructure in all major trading centers, offering customers the ability to manage risk and make informed decisions globally.
By leveraging our core strengths in technology, we continue to identify new ways to serve our customers and transform global markets.
We're looking for motivated, results-oriented people to join our team.
We are seeking a Site Reliability Engineer to bring 3+ years of hands-on experience to our SRE team, operating with significant autonomy to improve platform reliability, drive automation, and mentor junior engineers.
The ideal candidate contributes meaningfully to platform release cycles, leads smaller projects, and actively shapes the team's approach to observability, incident response, and service design in ICE's 24x7 production environment.
At Intercontinental Exchange (NYSE:ICE), we engineer technology, exchanges and clearing houses that connect companies around the world to global capital and derivative markets. With a leading-edge approach to developing technology platforms, we have built market infrastructure in all major trading centers, offering customers the ability to manage risk and make informed decisions globally. By leveraging our core strengths in technology, we continue to identify new ways to serve our customers and transform global markets. We're looking for motivated, results-oriented people to join our team.
We are seeking a Site Reliability Engineer to bring 3+ years of hands-on experience to our SRE team, operating with significant autonomy to improve platform reliability, drive automation, and mentor junior engineers. The ideal candidate contributes meaningfully to platform release cycles, leads smaller projects, and actively shapes the team's approach to observability, incident response, and service design in ICE's 24x7 production environment.
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Bachelor's degree in Computer Science, Engineering, or equivalent experience
3+ years of experience in a site reliability, production engineering, or software operations role
Proven technical skills with strong personal initiative and consistent delivery of important work
Excellent teamwork with active involvement in training and mentoring
Ability to prioritize and execute without direct management guidance
Strong understanding of ICE Core Competencies
Experience in financial services technology, mortgage platforms, or exchange infrastructure
Familiarity with SRE principles including SLI, SLO, and error budget management
Exposure to Terraform, Chef, Ansible, or equivalent infrastructure automation frameworks
Hands-on experience with AWS observability services, CloudWatch, Grafana, OpenTelemetry/Alloy, Splunk, BigPanda, PagerDuty, and job orchestration/automation platforms such as Rundeck and Jenkins
Practical experience integrating AI/LLM-based tooling into operational workflows to automate diagnosis, reduce manual triage, and improve incident response efficiency
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Global operator of financial exchanges, clearing houses, and mortgage technology.
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Mid · 3+ years experience
Onsite
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