Site Operations

Must multi-task effectively and be able to work in a fast-paced environment.

Greet residents immediately with friendly and sincere hospitality. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide prompt and accurate information such as mealtimes and local attractions.

Proficient computer skills to complete the guest registration process and confirm that pertinent and accurate information is entered into the property management system.

Checks residents in/out using reservation software.

Issues and inventories room keys

Provide prompt, positive and clear communication to include guest messages and mail retrieval to ensure an excellent customer experience. Runs errands as needed for camp operations

Keeps the property clean, safe and comfortable for all residents

Maintains the office condition

Logs, dispatches and coordinates facility repairs. Maintains a level of professionalism among staff and clientele

Performs general labor, maintenance and repair work as assigned.

Documents all maintenance and repair work in accordance with record keeping requirements.

Work scope includes but is not limited to light electrical, plumbing, carpentry and general facilities maintenance.

Perform housekeeping functions and maintain the professional appearance of the property, equipment and common areas.

Maintains grounds appearance by completing tasks such as lawn maintenance, landscaping, painting, pressure washing, weed spraying, refuse collection etc.…

Documents deficiencies and disturbances to Camp Manager and assist in resolutions

Performs required property walks (rounds)

Responds to calls promptly

Other duties as assigned