Site IT Engineer — Inverter Assembly Operations

• Install, configure, and maintain switches, access points, and cabling across the plant.
• Help maintain VLANs and IT/OT network segmentation under the IT Manager's direction.
• Support industrial wireless coverage on the floor — surveys, AP placement, troubleshooting.
• Run cable when needed, document IDF/MDF closets, label everything, and keep network diagrams current.

• Connect and support test stations (HiPot, functional test, burn-in), torque tools, vision systems, and other production equipment to the network and MES.
• Troubleshoot integration issues between shop floor equipment and the MES — is it the scanner, the station PC, the network, or the application?
• Work with equipment vendors and Manufacturing Engineering during new station builds and line changes.
• Support data collection devices and ensure test data is flowing into MES correctly.
• Be the first responder when a station goes down — diagnose fast, fix or escalate.

• Run the site's local helpdesk: own the ticket queue, triage, resolve, and escalate appropriately.
• Provide walk-up and floor-side support to all site personnel — operators, engineers, supervisors, quality, and office staff.
• Handle accounts, access requests, password resets, and routine end user issues in coordination with the End User Services team.
• Provide on-floor support during production hours; be available for off-shift escalations on a rotation.
• Track recurring issues and partner with the IT Manager to drive permanent fixes.

• Onboard new operators and staff — accounts, badges, devices, training on shop floor tools.
• Maintain accurate asset inventory, documentation, SOPs, and runbooks.
• Support audits and compliance activities with the data and documentation you maintain.

• 5+ years of hands-on IT support experience, ideally in a manufacturing, warehouse, lab, or other operational environment.
• Solid endpoint support skills across laptops, desktops, and shop floor devices: Windows imaging and troubleshooting, Active Directory basics, MDM tools, printer support.
• Local helpdesk experience — running a ticket queue, prioritizing competing requests, and communicating clearly with end users.
• Working knowledge of networking fundamentals: TCP/IP, DHCP, DNS, VLANs, switch port configuration, Wi-Fi troubleshooting.
• Comfort with firewall basics — reading rules, making approved changes, reviewing logs.
• Hands-on mentality: you are comfortable pulling cable, mounting hardware, and working in IDFs and on the production floor.
• Strong customer-service orientation and ability to communicate clearly with operators, engineers, and managers.
• Willingness to be on-site, on-shift, and on-call as needed to support production.

• Experience supporting shop floor systems: scanners, label printers, ruggedized devices, test station PCs, kiosks.
• Exposure to MES, SCADA, or other manufacturing applications — even as an end-user supporter.
• Experience with Cisco, Aruba, or Meraki networking gear.
• Experience with Fortinet, Palo Alto, or similar firewalls at an administrator level. - CATO a plus
• Familiarity with Zebra label printers and barcode/RFID hardware.
• Basic scripting (PowerShell, Python, or batch) for automating routine tasks.

Nice to Have

• Exposure to electronics or power electronics manufacturing.
• CompTIA Network+, Security+, CCNA, or equivalent certifications.
• Awareness of OT/ICS security concepts.

At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants.

Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power.

Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation.

Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.

Nextpower is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Community / Marketing Title: Site IT Engineer — Inverter Assembly Operations

We are Nextracker, on a mission to be one of the world’s leading energy solutions companies delivering the most intelligent, reliable and productive solar technology for future generations.

We are the leading provider of intelligent, integrated solar tracker and software solutions used in utility-scale and ground-mounted distributed generation solar projects around the world.

As a diverse group of technology innovators and clean energy activators.

We are collaborative team players.

We do the right thing.

We are accountable and deliver results.

We believe in equity and inclusion.

We are committed to sustainability, decarbonization and a better tomorrow.