Site Digital Key User & Capability Leader

Own the site digital systems capability strategy once systems are live, ensuring employees have the knowledge and skills required to operate effectively within standardized digital processes across materials, manufacturing, quality, and maintenance.

Lead the development and execution of role-based training programs for materials, manufacturing, quality, and maintenance teams, maintaining training curricula aligned with global standards.

Serve as the primary functional escalation point for digital systems and user-support issues across all covered domains, distinguishing between a local training gap, a process gap, and a standard that needs updating, and routing each to the right resolution path.

Monitor operational performance indicators related to system utilization, process compliance, and master data quality.

Identify opportunities to simplify workflows, improve data quality, and increase user productivity without introducing unauthorized local process variations.

Participate in the DPE LPDA network and collaborate with peers across manufacturing sites to share best practices, lessons learned, and standardization opportunities.

What will you bring:

Bachelor's degree in engineering, Supply Chain, Operations Management, Information Systems, Business, or a related discipline.

Minimum 5 years of experience in supply chain, materials management, or production operations within an industrial environment.

Demonstrated experience with SAP, Oracle, or equivalent ERP platforms supporting manufacturing and supply chain operations.

Experience with Manufacturing Execution Systems and other digital systems supporting quality or maintenance operations in a manufacturing environment.

Experience supporting user adoption, training, or business process transformation initiatives.

Strong understanding of manufacturing processes, inventory management, production execution, and master data governance.

Strong verbal and written communication skills in Arabic.

What will make you stand out :

Experience supporting ERP, MES, quality, maintenance, or other digital manufacturing system deployments in a key user, super user, or deployment role, including data conversion and cutover activities.

Knowledge of master data governance, data migration, and ERP transformation methodologies.

Excellent communication, facilitation, stakeholder management, and problem-solving skills.

Lean Manufacturing, Six Sigma, or Continuous Improvement experience.

Experience working within global manufacturing organizations and matrixed team structures.

Demonstrated ability to lead organizational change and drive sustainable process adoption.