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Simulation Support Engineer II
AVL List GmbH
Plymouth, USA
Onsite
Discovered 3 weeks ago
AST softwareSimulation toolsPowertrain and vehicle component modelingCustomer supportTechnical sales supportTraining and development
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AST softwareSimulation toolsPowertrain and vehicle component modeling
Role Overview
AVL Mobility Technologies seeks a Simulation Support Engineer II to assist customers with AST software, provide technical sales support, and manage training courses.
The role requires a bachelor's degree in engineering and 5+ years of experience in simulation tools.
Key Skills for This Role
AST softwareSimulation toolsPowertrain and vehicle component modelingCustomer supportTechnical sales supportTraining and development
Full Job Posting
About the Role
AVL Mobility Technologies seeks a Simulation Support Engineer II to assist customers with AST software, provide technical sales support, and manage training courses.
The role requires a bachelor's degree in engineering and 5+ years of experience in simulation tools.
Responsibilities
- Assist existing customers on operation and use of AST software.
- Provide technical sales support of customers including model setup, execution and analysis.
- Evaluate customer requirements including estimation of scope.
- Organize local and customer-site training courses.
- Maintain and update training material and handouts.
- Report and communicate customer feedback to appropriate local and Graz AST staff.
- Manage and execute project for AST simulation customer programs.
- Support business development including pre-sales activities (presentations, product demonstrations).
- Proactively manage product evaluations by leading initial training courses, continuous follow-up during evaluation period, and post-evaluation analysis.
- Explore software functions proactively when support load permits and devise guides that will assist users and other support engineers to become more familiar and confident with the product and its interfaces.
Requirements
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