Simulation Operations Technician

The Simulated Patient Education Research (SPEAR) Center is the primary healthcare simulation resource for the healthcare training programs of Augusta University.

Our mission is to provide Augusta University health professions programs with the environment and expertise necessary to design, develop, implement, and evaluate high-quality simulation-based education.

The Simulation Operations Technician supports the daily execution of simulation-based educational activities within the Simulated Patients for Education, Assessment, and Research (SPEAR) Center.

This entry-level role contributes to creating, maintaining, and resetting realistic, safe, and well-organized simulated clinical environments.

Simulation Operations Technicians work under the guidance of Simulation Operations Specialists and provide essential operational, technical, and logistical support before, during, and after simulation activities.

There are two full-time schedules available:

• Opening Technician: 6:30 AM - 3:30 PM
• Closing Technician: 9:30 AM - 6:30 PM

The duties include, but are not limited to:

• Assist with the setup, execution, and takedown of simulation activities, assessments, and training sessions.
• Prepare simulation rooms to accurately represent clinical environments using real and simulated medical equipment, supplies, and furnishings.
• Reset spaces between events according to established standards and checklists.
• Maintain cleanliness, organization, and safety of simulation rooms, storage areas, prep spaces, and common areas.
• Stock, organize, and restock linens and consumable supplies and assist with basic inventory tracking.
• Follow established workflows, schedules, and standard operating procedures to ensure smooth daily operations.

• Provide logistical and operational support during educational activities, assessments, and skills training events.
• Assist with orienting learners, faculty, staff, and standardized patients to the physical simulation environment as directed.
• Monitor rooms and spaces during events to ensure supplies, equipment, and environments remain prepared and functional.
• Contribute to a professional and welcoming experience for learners, faculty, staff, and visitors.

• Open the Simulation Center and ensure readiness for the day¿s scheduled activities.
• Power on equipment and check rooms and common areas for cleanliness, safety, and readiness.
• Prepare initial room setups and supplies for morning events.
• Communicate readiness or issues to Simulation Operations Specialists.
• Provide lobby coverage to assist with sign-in processes in the absence of the Scheduling Coordinator.

• Support end-of-day event teardowns and room resets.
• Power down equipment and secure simulation spaces.
• Ensure supplies are restocked and spaces are organized for the following day.
• Assist with closing procedures and report any equipment or facility concerns.
• Provide lobby coverage to assist with sign-out processes in the absence of the Scheduling Coordinator.

• Assist with setup, operation, and storage of basic IT, audiovisual, and recording equipment.
• Provide first-level troubleshooting for common AV or connectivity issues.
• Support tele-simulation or remote activities by assisting with equipment setup and monitoring connections under supervision.
• Escalate significant technical issues or trends to the Simulation Technology Specialist and the Director of Operations.

• Participate in Operations team meetings and provide feedback on workflows and daily operations.
• Identify and communicate opportunities for improvement to Specialists and Senior staff.
• Adapt to updated processes and support consistent execution of established workflows.
• Demonstrate a team-first mindset by contributing to the success of colleagues and the broader SPEAR Center, utilizing downtime to support operational needs beyond primary assignments.
• Demonstrate professionalism, adaptability, and accountability in a dynamic academic environment.

• Perform other duties as assigned

High School diploma, GED or equivalent from a recognized state or federal accrediting organization and 1 year of related experience.

Associate degree from an Accredited College or University .

Excellent interpersonal, written, and verbal communication skills.

Detail-oriented with strong prioritization and organizational skills.

Strong problem-solving skills and ability to adapt in real time.

Excellent interpersonal, written, and verbal communication skills.

Detail-oriented with strong prioritization and organizational skills.

Strong problem-solving skills and ability to adapt in real time.

Proficient in Microsoft Office and other computer software/databases.

Strong knowledge of simulation operations, workflows, and educational environments.

Proficiency with simulation technologies, AV systems, and basic IT support.

Shift: Days; M-F (Work outside of normal business hours may be required)

Salary: $42,200.00/Annually-$50,700.00/Annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s).

Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment.

Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365