naukri
Shipping Documentation Executive
Bracell SP Cellulose Trading FZCO
Dubai, UAE
Mid
Onsite
3 days ago
Shipping DocumentationLetter of CreditBill of LadingComplianceCustomer ServiceContinuous Improvement
Free
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Shipping DocumentationLetter of CreditBill of Lading
About the Role
Ensure accurate shipping documentation, compliance with policies, manage Letter of Credit, and foster a customer service culture with strong English and Microsoft Office skills.
Key Skills for This Role
Shipping DocumentationLetter of CreditBill of LadingComplianceCustomer ServiceContinuous Improvement
Responsibilities
- Ensure the quality and accurate completion of Shipping Documentation processes within agreed KPIs
- Ensure all shipping documents release are compliance with RGE’s policies and procedures
- Monitor incoming Letter of Credit and perform Letter of Credit check
- Highlight LC discrepancy to Sales & Marketing personnel and escalate for Management approval
- Arrange collection of Bill of Lading or Letter of Credit
- Submit or courier shipping documents to bank or customer
- Resolve Shipping Documentation and bill submission issues
- Perform Letter of credit discounting
- Manage and resolve issues raised by client’s Business Groups or customers
- Prepare bill submission reports
- Recommend and develop solutions for continuous improvements opportunities
- Create a positive work environment that fosters team performance and cultivate customer service culture
Requirements
- Ensure quality and accurate completion of Shipping Documentation processes within agreed KPIs
- Ensure all shipping documents release are compliance with RGE’s policies and procedures
- Monitor incoming Letter of Credit and perform Letter of Credit check
- Highlight LC discrepancy to Sales & Marketing personnel and escalate for Management approval
- Arrange collection of Bill of Lading or Letter of Credit
- Submit or courier shipping documents to bank or customer
- Resolve Shipping Documentation and bill submission issues
- Perform Letter of credit discounting
- Manage and resolve issues raised by client’s Business Groups or customers
- Prepare bill submission reports
- Recommend and develop solutions for continuous improvements
- Create a positive work environment and cultivate customer service culture
Full Job Posting
Responsibilities
- Ensure the quality and accurate completion of Shipping Documentation processes are delivered within the agreed key performance indicators (KPIs).
- Ensure all the shipping documents release are compliance with RGE’s policies and procedures.
- Monitor incoming Letter of Credit and perform Letter of Credit check.
- Highlight the LC discrepancy to Sales & Marketing personnel and escalation for Management approval.
- Arrange collection of Bill of Lading or Letter of Credit.
- Submit or courier shipping documents to bank or customer.
- Resolve Shipping Documentation and bill submission issues.
- Perform Letter of credit discounting.
- Manage and resolve issue raised by client’s Business Groups or customers.
- Prepare bill submission reports.
- Recommend and develop solutions for continuous improvements opportunities. Ensure successful implementation across the team and in Business Groups.
- Create a positive work environment that fosters team performance.
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