Shift Manager

Shift Pattern: Sunday to Tuesday, 7am – 7pm

The Role will be responsible for planning weekly and daily volumes in line with stock flows, Budget / Forecast, effective allocation of resources working in partnership with all other process managers on shift. You will maintain accurate stock files on the warehouse management system and supply accurate information via the support roles to the customer and on-site senior management team.

First line management of teams communicating and resolving operational issues and continuous improvement.

Leadership:

Responsible for a small team of Operatives within their defined process.

Ensuring efficient processes are in place and staff are trained to the required standard.

Communicating effectively with all internal and external customers.

Ensuring robust succession planning.

Mentoring and coaching colleagues within the team

Nature and Area of impact:

Liaising with customer and make sure all requirements are met effectively and on-time.

Acting as first point of contact for any customer enquiries.

Supporting the Department Operations Manager in development of the commercial relationship

Budget/Financial:

Responsibility for the operational staffing and operational admin budget on shift.

Manage the P.I targets for area of responsibility and drive efficiencies up and lost time down.

Compliance to all SLA’s and contractual KPI’s.

Previous experience working in a warehouse environment

Previous experience working a Supervisory or Managerial role.

Ability to monitor and improve staff performance against targets in a busy environment.

PC literate (Microsoft Office).

Excellent verbal and written communication skills.

Ability to deal with multiple tasks and to prioritise work of others.

Able to make judgemental decisions regarding safety and operational issues.

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a one-stage interview process for this position:

First Stage - A one-hour formal interview where you can expect both competency and technical questions.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here .

We’re building a culture of everyday inclusion , and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via talentacquisition@theverygroup.com. We’ll be happy to support you.

We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.