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Shift Leader
KOA
Dubai, UAE
Full Time
Mid
Onsite
3 days ago
LeadershipCustomer ServiceTeam ManagementCommunicationProblem SolvingInventory Management
Free
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LeadershipCustomer ServiceTeam Management
About the Role
LOWE Restaurant in Dubai is looking for an experienced Shift Leader to oversee front-of-house operations, lead the team, and ensure exceptional guest experiences. Requires previous supervisory experience in a quality-driven restaurant.
Key Skills for This Role
LeadershipCustomer ServiceTeam ManagementCommunicationProblem SolvingInventory Management
Responsibilities
- Lead and supervise front of house operations during assigned shifts, ensuring smooth and efficient service
- Motivate, coach, and support team members to deliver exceptional guest experiences
- Ensure all opening, service, and closing procedures are completed accurately and consistently
- Monitor service standards, cleanliness, and presentation across the restaurant
- Handle guest feedback and resolve any service issues professionally and promptly
- Support the training and development of new and existing team members
- Work closely with the management team to achieve sales targets, labour efficiency, and operational goals
- Ensure compliance with health, safety, food hygiene, and company policies
- Assist with stock management, inventory control, and ordering as required
- Lead by example, demonstrating professionalism, teamwork, and a hands on approach at all times
Requirements
- Previous experience as a Shift Leader, Supervisor, or senior front of house team member in a busy, quality driven restaurant
- Strong leadership and communication skills with the ability to inspire and develop others
- A genuine passion for hospitality and delivering exceptional guest experiences
- Excellent organisational and problem solving abilities
- Confidence working in a fast paced environment while maintaining attention to detail
- Flexibility to work evenings, weekends, and public holidays as required
Full Job Posting
Role Overview
- We are looking for an experienced Shift Leader to join the team at LOWE Restaurant, ideally with a background in high standard hospitality venues.
- In this role, you will oversee the day to day running of your shift, ensuring seamless service, supporting and motivating the team, and maintaining the high operational standards that LOWE is known for.
Key Responsibilities
- Lead and supervise front of house operations during assigned shifts, ensuring smooth and efficient service.
- Motivate, coach, and support team members to deliver exceptional guest experiences.
- Ensure all opening, service, and closing procedures are completed accurately and consistently.
- Monitor service standards, cleanliness, and presentation across the restaurant.
- Handle guest feedback and resolve any service issues professionally and promptly.
- Support the training and development of new and existing team members.
- Work closely with the management team to achieve sales targets, labour efficiency, and operational goals.
- Ensure compliance with health, safety, food hygiene, and company policies.
- Assist with stock management, inventory control, and ordering as required.
- Lead by example, demonstrating professionalism, teamwork, and a hands on approach at all times.
What We're Looking For
- Previous experience as a Shift Leader, Supervisor, or senior front of house team member in a busy, quality driven restaurant.
- Strong leadership and communication skills with the ability to inspire and develop others.
- A genuine passion for hospitality and delivering exceptional guest experiences.
- Excellent organisational and problem solving abilities.
- Confidence working in a fast paced environment while maintaining attention to detail.
- A proactive, positive attitude with a willingness to lead from the floor.
- Flexibility to work evenings, weekends, and public holidays as required.
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