Shift Lead

Full time - 36.75 Hours per week

Full-time equivalent £27,709.50 per annum + Pension + 6.6 Weeks Holiday

This is a keyholder position, with shifts ranging from an earliest start time of 6am to a latest finish time of 10pm

Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.

Join us as a Shift Lead and you’ll be a big part of this.

as a Shift Lead is pivotal in ensuring a safe working and shopping environment.

You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily.

It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop.

In this role you will:

• Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
• Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
• Be the first point of contact for customers and colleagues.
• Make sure our stores are safe at all times.

Our shift leads are key to running our business through their teams.

In this role, we’re looking for the following qualities:

• Passionate about customers and doing the right thing for them.
• Like to have a global view and not be constrained to specific areas of the store.
• Safety conscious and use an eye for detail to spot compliance opportunities.
• Enjoy interacting with colleagues and working in a team.