eightfold
Services Sales Operations Manager
Microsoft
Bengaluru, IND
Full-time
Mid · 4+ years experience
Hybrid
Discovered 1 weeks ago
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Required Qualifications and Experience
- Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
- A fluent command of English proficiency in verbal & written communication
- Experience supporting deal execution, pre-sales, renewals management, sales operations, services operations or delivery in a large, matrixed organization.
Preferred Qualifications
- Familiarity with Professional Services, enterprise services constructs, or complex commercial deal models.
- Experience in a customer service environment in a large, matrixed multinational company.Experience coordinating cross‑functional stakeholders across Sales, Finance, Legal, and Delivery.
- Demonstrated ability to manage ambiguity and apply judgment in complex operational scenarios.
- Exposure to continuous improvement methodologies (e.g., Lean, Kaizen, Six Sigma) or data‑driven process improvement.Passion for technology, AI skilling, innovation, and leading change
Work Location
- On‑site presence expected at least three days per week, in alignment with team and business need
- This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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