ServiceNow Senior Analyst - TPRM Developer
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Role Overview
We are looking for a Senior ServiceNow Developer with strong expertise in Integrated Risk Management (IRM) / Third-Party Risk Management (TPRM) to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have hands-on experience configuring TPRM applications, developing custom workflows, integrations, and automating third-party risk processes while collaborating with business stakeholders and architects.
Key Skills for This Role
Full Job Posting
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Job Summary
We are looking for a Senior ServiceNow Developer with strong expertise in Integrated Risk Management (IRM) / Third-Party Risk Management (TPRM) to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have hands-on experience configuring TPRM applications, developing custom workflows, integrations, and automating third-party risk processes while collaborating with business stakeholders and architects.
Key Responsibilities
- Design, develop, and maintain ServiceNow IRM/TPRM solutions.
- Configure Third-Party Risk Management, Vendor Risk Management, Risk Assessments, and Issue Management.
- Develop custom applications, workflows, Flow Designer flows, business rules, UI Policies, Client Scripts, Script Includes, and Scheduled Jobs.
- Configure Assessment Designer, questionnaires, risk scoring methodologies, and remediation workflows.
- Build integrations with enterprise applications using REST, SOAP, IntegrationHub, and MID Server.
- Integrate external vendor risk platforms (SecurityScorecard, BitSight, OneTrust, Archer, etc.) where required.
- Customize Service Portal/Employee Center experiences related to vendor onboarding and assessments.
- Develop reports, dashboards, and Performance Analytics indicators.
- Participate in solution design, code reviews, and technical governance.
- Optimize platform performance and troubleshoot production issues.
- Support upgrades, patching, and release management.
- Mentor junior developers and establish development best practices.
- Collaborate with architects, business analysts, security, procurement, and compliance teams.
ServiceNow
Third-Party Risk Management (TPRM)
Integrated Risk Management (IRM)
Vendor Risk Management (VRM)
Risk Management
Policy & Compliance
Assessment Designer
Service Catalog
Flow Designer
IntegrationHub
Performance Analytics
Reporting & Dashboards
Employee Center/Service Portal
Development
JavaScript
Glide APIs
Script Includes
Business Rules
Client Scripts
UI Policies
UI Actions
ACLs
Scheduled Jobs
Notifications
Email Scripts
Transform Maps
Import Sets
ATF (Automated Test Framework)
Integrations
REST APIs
SOAP Web Services
OAuth
JSON/XML
IntegrationHub Spokes
MID Server
TPRM Functional Knowledge
Third-party onboarding
Due diligence
Risk assessments
Inherent and residual risk calculations
Vendor questionnaires
Risk scoring models
Issue and remediation management
Exception management
Continuous monitoring
Vendor offboarding
Regulatory compliance
Experience
6–10+ years of ServiceNow development experience.
3–5+ years implementing ServiceNow IRM/TPRM solutions.
Experience with end-to-end TPRM lifecycle implementations.
Strong experience with integrations and platform customization.
Experience working in Agile/Scrum environments.
Preferred Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Implementation Specialist – IRM (preferred).
- ITIL Foundation Certification.
- Agile/Scrum certification is an advantage.
Preferred Industry Knowledge
Banking & Financial Services
Healthcare
Manufacturing
Retail
Pharmaceutical
Insurance
Nice to Have
CMDB and Service Graph knowledge.
Discovery and IntegrationHub experience.
ServiceNow Performance Analytics.
Key Competencies
Strong problem-solving and analytical skills.
Excellent JavaScript and ServiceNow scripting expertise.
Solution design and technical leadership.
Strong communication and stakeholder management.
Ability to mentor developers and perform code reviews.
Experience delivering enterprise-scale ServiceNow implementations.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
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