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ServiceNow ITAM (SAM/HAM) Developer

Fyerx
Remote, USA
Contract
Senior · 5+ years experience
Remote
Discovered 1 weeks ago
ServiceNowSoftware Asset Management Pro (SAM Pro)Business RulesClient ScriptsScript IncludesUI Actions
Free

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ServiceNowSoftware Asset Management Pro (SAM Pro)Business Rules
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Job Details

Employment Type: Contract

Work Mode: Remote

Location: Offshore

Total Experience Required: 5+ years

Relevant Experience Required: 5+ years

Mandatory Certification: ServiceNow Certified System Administrator (CSA)

Job Summary

We are seeking a ServiceNow ITAM Developer with deep expertise in Software Asset Management Pro (SAM Pro). The ideal candidate will focus on advanced scripting, workflow automation, third-party discovery integrations, and optimizing backend reconciliation engines.

Key Responsibilities

  • Write and maintain complex Business Rules, Client Scripts, Script Includes, and UI Actions within the SAM application.
  • Design and implement automated software request and reclamation workflows using Flow Designer and IntegrationHub.
  • Create Service Catalog items for software requests with complex client-side validations.
  • Configure and troubleshoot ServiceNow Discovery, SCCM, JAMF, and third-party inventory integrations.
  • Build REST/SOAP integrations to connect ServiceNow with external publisher portals and procurement systems.
  • Optimize background jobs, reconciliation engines, and scheduled scripts; support platform upgrades.

Requirements

  • 5+ years of hands-on experience in ServiceNow development with a focus on ITAM/SAM.
  • High proficiency in JavaScript and the ServiceNow API framework.
  • Deep technical understanding of SAM Pro data models, Software Installation tables, Discovery Models, and Software Models.
  • Strong experience with SQL, XML, JSON, and IntegrationHub steps.
  • Certified System Administrator (CSA) certification.

Preferred Qualifications

  • Certified Implementation Specialist – Software Asset Management (CIS-SAM).
  • ServiceNow Certified Application Developer (CAD).

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