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ServiceNow Infrastructure & Database Administrator
Dyooti (a K2 Partnering Solutions company)
Riyadh, KSA
Contract
Mid
Onsite
1 months ago
ServiceNowMariaDBLinux AdministrationWindows Server AdministrationDatabase AdministrationPerformance Tuning
Free
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ServiceNowMariaDBLinux Administration
About the Role
Dyooti seeks an experienced ServiceNow Infrastructure & Database Administrator for a 12-month contract in Riyadh. The role involves managing on-premises ServiceNow environments, including platform administration, infrastructure management, and MariaDB database administration.
Key Skills for This Role
ServiceNowMariaDBLinux AdministrationWindows Server AdministrationDatabase AdministrationPerformance Tuning
Responsibilities
- Install, configure, upgrade, and maintain on premises ServiceNow environments
- Manage Development, Test, UAT, Pre Production, and Production environments
- Perform platform cloning, patching, hotfix deployment, and version upgrades
- Monitor platform health, system performance, and availability
- Troubleshoot platform related issues and coordinate resolution with technical teams
- Manage MID Servers, integrations, and infrastructure dependencies
- Support ServiceNow modules, including ITSM, ITOM, CMDB, Discovery, and custom applications
- Administer Linux and/or Windows servers hosting ServiceNow components
- Manage web servers, application servers, load balancers, and supporting infrastructure
- Configure and maintain SSL certificates, DNS records, and network connectivity
- Install, configure, and administer MariaDB databases supporting ServiceNow environments
- Monitor database performance and optimize SQL queries
Requirements
- Experience in ServiceNow platform administration, including installation, configuration, upgrade, and maintenance of on premises environments
- Experience with MariaDB database administration
- Proficiency in Linux and/or Windows server administration
- Knowledge of web servers, application servers, load balancers, and supporting infrastructure
- Experience with backup and disaster recovery procedures
- Strong troubleshooting and problem solving skills
Full Job Posting
Position Summary
- We are seeking an experienced ServiceNow Infrastructure & Database Administrator to manage, maintain, optimize, and support our on premises ServiceNow platform.
- The ideal candidate will possess strong expertise in ServiceNow infrastructure, system administration, performance tuning, troubleshooting, and database administration, with preference given to candidates experienced with MariaDB.
- This role is responsible for ensuring platform availability, security, scalability, disaster recovery readiness, and overall operational excellence across all ServiceNow environments.
Key Responsibilities
- ServiceNow Platform Administration: Install, configure, upgrade, and maintain on premises ServiceNow environments.
- Manage Development, Test, UAT, Pre Production, and Production environments.
- Perform platform cloning, patching, hotfix deployment, and version upgrades.
- Monitor platform health, system performance, and availability.
- Troubleshoot platform related issues and coordinate resolution with technical teams.
- Manage MID Servers, integrations, and infrastructure dependencies.
- Support ServiceNow modules, including ITSM, ITOM, CMDB, Discovery, and custom applications.
- Ensure compliance with ServiceNow best practices and architecture standards.
- Infrastructure Management: Administer Linux and/or Windows servers hosting ServiceNow components.
- Manage web servers, application servers, load balancers, and supporting infrastructure.
- Configure and maintain SSL certificates, DNS records, and network connectivity.
- Monitor CPU, memory, disk utilization, and system performance.
Duration
- 12 months (with high possibility of extension)
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