ServiceNow Engineer/Developer/Architect (AU Citizen only)

Proven experience in working with ServiceNow (Developer, Consultant, or Administrator roles).

Strong knowledge of ITSM processes such as Incident, Problem, Change, and Knowledge Management.

Familiarity with ServiceNow modules like HRSD , ITOM , Virtual Agent , Application Portfolio Management (APM), etc.

Expertise in ServiceNow scripting (e.g., Business Rules, Script Includes, UI Actions, etc.).

Experience in developing ServiceNow integrations using REST , SOAP , Web Services , and other integration techniques.

Solid understanding of ITIL best practices .

Experience in working with Agile methodologies.

ServiceNow certifications such as Certified System Administrator , Certified Implementation Specialist (ITSM, ITOM, HRSD, etc.).

Experience with ServiceNow Discovery , Performance Analytics , Orchestration , and Security Incident Response .

Strong problem-solving and troubleshooting skills.

Excellent communication and interpersonal skills.

IMPORTANT NOTE: AU Citizen only as Baseline Clearance will be required

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

Visit us at www.accenture.com

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000 . Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement