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Key skills for this role
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
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Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Specialization: IRM, TPRM & SecOps | Location: India | Employment Type: Full-time
We are seeking a Senior Associate – ServiceNow Developer with strong hands-on experience in ServiceNow Integrated Risk Management (IRM), Third-Party Risk Management (TPRM), and Security Operations (SecOps). The role focuses on designing, developing, and enhancing risk, compliance, third-party, and security workflows on the ServiceNow platform in alignment with enterprise governance and regulatory expectations.
Design, configure, and develop ServiceNow solutions specializing in IRM, TPRM, and SecOps modules.
Build and maintain workflows, Flow Designer flows, business rules, client scripts, UI policies, and integrations.
Apply ServiceNow best-practice customization while ensuring platform performance, scalability, and security.
Support ServiceNow upgrades, patching, and regression testing activities.
Collaborate with risk, compliance, security, procurement, and IT stakeholders to gather requirements and deliver scalable solutions.
Work with architects, product owners, testers, and DevOps teams in Agile or hybrid delivery models.
Provide technical guidance and mentoring to junior developers and configuration analysts.
Support UAT, production deployments, and post-go-live stabilization.
Ensure solutions align with enterprise risk frameworks, internal controls, and audit expectations.
Embed access controls, segregation of duties, audit logging, and data quality controls into ServiceNow solutions.
Support internal and external audits by providing system documentation, evidence, and traceability.
Continuously identify opportunities to standardize, automate, and optimize risk and security workflows.
ServiceNow certifications such as CSA, CAD, IRM, or SecOps.
Experience supporting operational resilience, regulatory compliance, or audit programs.
Familiarity with AI-enabled risk or security use cases within ServiceNow.
Experience working in financial services or other regulated environments.
Global network providing professional audit, tax, and advisory services.
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Senior · 5+ years experience
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