ServiceNow Developer / Software Engineer

Argo Cyber Systems is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Argo Cyber Systems is seeking a ServiceNow Developer to support customer environment operations. Responsibilities: • Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment • Assist with the design, prototype, implement, test, and deploy business rules and technical solutions • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies • Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development. • Assist ServiceNow System Administrators with incident resolution, as needed • Designs and develops new ServiceNow applications and services • Assist ServiceNow Business Analyst in estimating release level of effort Required Skills: • U.S. Citizenship • Active Secret clearance. Must be able to obtain a TS/SCI clearance • Must be able to obtain DHS Suitability • Knowledge of the principles, methods, and techniques used in ServiceNow development • Enterprise and/or IT Service Management • ServiceNow System Administration • Experience with gathering requirements, database design schemas, and data modeling • 10+ years of software development experience required • Minimum 5+ Years' experience with ServiceNow development • Minimum 5+ Years' experience of developing a custom service portal • Minimum 5+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog • Experience with process and solution integration, workflow design/configuration, and reporting • Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services) • Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance-related issues

Desired Skills: • Experience supporting Intelligence, DoD, or DHS Customers • Experience with process development and deployment • Web Service Integration (API Web Services) experience • Single Sign-on configuration and administration • SQL Experience • Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC Required Education: Bachelor’s degree in Software Engineering, Computer Science, or a related discipline is required. A Master’s degree in a related discipline may substitute for two (2) years of experience. A PhD may substitute for four (4) years of experience. Desired Certifications: • ServiceNow Certified System Administrator • ServiceNow Certified Application Developer • ServiceNow Implementation Specialist Certified • ITIL Foundation v4 Certified or willing to complete one year from hire • DODI 8570.1-M Compliance at IAT Level I • Agile software development methodology certification (e.g. SCRUM Master)

Innovative Environment: Work on the cutting edge of cybersecurity technology.

Career Growth: Opportunities for continuous learning and professional development.

Impactful Work: Contribute to critical national security initiatives.

Collaborative Culture: Be part of a team that values collaboration and innovation.

As a customer-focused Cyber Security Engineering firm, we deliver technical solutions to a wide range of clients, including the US Intelligence Community, Department of Defense (DOD), Department of Homeland Security (DHS), US Government, and commercial entities. Our core competencies lie in cybersecurity engineering solutions, technical services, and commercial products tailored to support the needs of the intelligence and defense sectors. Our track record underscores our ability to deliver timely and cost-effective solutions, demonstrating expertise in Cyber Security Engineering and seamless technology integration.

Argo Cyber excels in devising information security strategies and technical solutions to safeguard against insider threats, advanced persistent threats, and data breaches. Recent projects include establishing secure system baselines for Cloud Computing, DHS CISA CIRT, Critical Infrastructure Assessment, and Military Cyber systems integration.

ARGO Cyber Systems was launched in 2018 to provide local Cyber Security expertise to the local community.

Our Vision We imagine a time when our communities, and the world, will need us less as systems become more secure. Until then, we will stand in the gap and continue to defend.

Our Mission Is to provide the best cyber security teams to our clients to provide a blanket of protection over their systems and data.